Tasks · desk · Reformatting
Import client contacts as Zendesk users
zendesk-users-import · timeout 1200 s · source
The ask
Sent verbatim as the prompt. The agent works in a copy of the workspace below and sees nothing else.
Our helpdesk is moving to Zendesk and the client companies are already set up there. Please turn the CRM contact export into the user import file; Amara's rules, the organizations export and the template are in the folder. Save it as zendesk_users.csv.
Workspace
- client_contacts_export.xlsx
- zendesk_import_rules.txt
- zendesk_organizations_export.csv
- zendesk_user_import_template.csv
Expected deliverables
- zendesk_users.csv
Checks
The task passes only when every required check passes. Reference answers, tolerances, and the planted traps are in the repository, not here.
| Check | Type | Required | Failed (frozen) / 6 |
|---|---|---|---|
| Zendesk template columns, exact order | csv_columns | yes | 0 |
| one row per person | csv_set_equal | yes | 0 |
| row count | csv_row_count | yes | 0 |
| organization and external id | csv_values_match | yes | 0 |
| role and restriction | csv_values_match | yes | 0 |
| plan tag | csv_values_match | yes | 0 |
Recorded results, complete desk comparison
pass pass, frozen scorer only fail timed out
| System | Repetitions | Frozen / 3 | Raw / 3 | Median minutes | Mean cost (USD) |
|---|---|---|---|---|---|
| Proto / DeepSeek V4.1 Flash | 3 | 3 | 1.5 | 0.0174 | |
| Codex / GPT-5.6 sol | 3 | 3 | 2.1 | 0.3049 |
Per-attempt check verdicts, raw and frozen verdicts, usage, receipt and artifact hashes for this task are in results/latest/attempts.jsonl under "task": "zendesk-users-import".